Privacy Policy

This policy explains how Essor Automations (“we”, “our”) collects, uses and protects your data when you use our website or our products. By using the website you agree to this policy.

1. What we collect

• What you give us: name, phone number, WhatsApp number, email address, company name, and whatever you write in a form or a chat.
• Automatic technical data: IP address, browser and device type, referring page, and which pages you viewed. This comes from analytics cookies.
• Product data: if you use one of our products, the business data inside it stays yours; we access it only to run the service and provide support.

2. Why we collect it

• To answer your enquiry and schedule a demo
• To deliver the service, set up your account and provide support
• For invoicing, payments and account communication
• To understand and improve how the website performs
• To measure advertising campaigns (for example Meta Pixel, Google Analytics)
• To meet a legal or regulatory obligation

3. Cookies and tracking

We use cookies and similar technologies. These may include third-party tools such as the Meta (Facebook) Pixel and Google Analytics, which tell us where you arrived from and what you did. You can block or delete cookies in your browser settings, though parts of the site will then not work properly.

4. Who we share it with

We do not sell your personal data. It is shared only in these cases:

• Service providers: hosting, database, email, payment gateway and analytics partners acting on our instructions
• Legal requirement: where the law, a court or a government authority requires it
• Business transfer: in a merger or acquisition, under the same terms as this policy

5. How long we keep it

Enquiry data is kept for as long as it is needed for the business purpose, or until you ask us to delete it. Customer and billing records are retained as required by applicable tax and accounting law.

6. Security

Data is stored on secure servers, transmitted over HTTPS, and access is role-based so only the team members who need it have it. Backups are taken regularly. No internet transmission is ever completely secure, and we cannot guarantee absolute security.

7. Your rights

• Request a copy of your data
• Have incorrect data corrected
• Have your data deleted, where no legal obligation requires us to keep it
• Opt out of marketing communication
• Request an export of your data

For any of these, email info@essorautomations.com. We respond within 30 days.

8. Children

Our services are not intended for anyone under 18 and we do not knowingly collect their data.

9. Third-party links

Our website links to other sites, including our own product domains. Those sites have their own privacy policies and we are not responsible for their content.

10. Changes

We may update this policy. The new version will be published on this page with a revised date.

11. Contact

Essor Automations
Email: info@essorautomations.com
Phone: +91 93114 32603 · +91 90272 02796
India

Note for the site owner: this is a general template. Before running ads, add your registered company name, address and GSTIN, and have it reviewed by a legal advisor.